Frequently Asked Questions

We specialize in science-based care for natural hair and scalp health. Unlike traditional salons, Pre’Vail bridges cosmetology and trichology, combining advanced scalp analysis, targeted therapies, and personalized treatment plans to restore balance, strength, and hydration from root to tip. We treat your hair like a living system, not just a style.

A trichologist is a hair and scalp specialist who studies the science behind hair growth, scalp disorders, and overall follicle health. Seeing a trichologist helps you uncover the root causes of hair loss, breakage, or scalp inflammation, leading to lasting results instead of temporary fixes.

No, a consultation isn’t required to book a standard salon service. However, if you’re unsure about what your hair needs or you’d like professional guidance on care, health, or product use, a mini consultation can be added to your appointment. This gives you time with a stylist or trichologist to discuss your hair goals and determine what treatments or regimens best support your scalp and strands.

We begin with a trichoscopic scalp analysis to examine your scalp and follicles under magnification, allowing us to identify buildup, thinning areas, or imbalances. You’ll also receive a ZYTO Wellness Scan, a biosurvey technology that measures your body’s responses and helps identify which natural supplements, products, or therapies best support your hair and scalp health. Together, these tools help us create a precise and personalized care plan for long-term restoration.

Healthy natural hair thrives on consistency. Most guests benefit from visits every 6–8 weeks for trims and every 4–6 weeks for scalp or hydration treatments. Frequency may vary depending on your hair’s texture, growth rate, and treatment plan.

Absolutely. Our Scalp & Hair Wellness Therapies target common issues like dandruff, psoriasis, seborrheic dermatitis, and folliculitis. We use customized treatments designed to reduce inflammation, remove buildup, and encourage healthy regrowth through balanced scalp microbiology.

Protective styles, like twists, braids, or sew-ins, help safeguard your hair from breakage and daily stress. Restorative styles, on the other hand, are more frequent and are designed to enhance moisture, improve strength, reduce breakage, and allow close monitoring of your hair’s condition. They are ideal for clients who are rebuilding hair health and need ongoing assessment to track progress and maintain hydration.

Shrinkage percentage is how much your hair shortens from its stretched length once it dries — but it’s not just about curl definition. At Pre’Vail, we use shrinkage percentage to understand how products perform on your hair, rather than simply which products you use. This helps us teach you proper product application and moisture layering techniques based on your hair’s unique elasticity and absorption level, ensuring your curls retain both health and shape.